![]() It’s troublesome because Valve is saying it has the right to changes the terms of service at any time. ![]() A Problem Of PrecedentThis is troublesome not just because of the class-action issue. If you don’t want to accept the new terms of service you have the right to have all the games you purchased deactivated. Once we have permanently deactivated the account, we will not be able to reactivate the account upon a future request.Yep. It is impossible to make your games available once your account has been deactivated and your information deleted or archived. Thank you for contacting Steam Support.We can permanently deactivate your account for you, remove any stored payment information and clear your Steam games profile.Disabling your account will not result in a refund, as explained in the Steam Subscriber Agreement.The games in your account will not be accessible for future use. Every company has moved to exclude class action lawsuits ever since the that forbids companies from excluding class action suits in their terms of service.What really struck me, however, was to those curious about what would happen if they denied the updated terms of service. The only way to resolve a dispute is through binding arbitration with Valve.That’s a bad thing to do, but it’s also understandable. This is, at least in the United States, entirely legal. ![]() The Turning PointValve recently released new terms of service that deny users the right to a class action lawsuit. If a game is released only through Steam, I will not play it. While I will be keeping my current Steam games (of course) I will no longer be buying products there. Millions of gamers enjoy the service’s seamless community services, low prices and excellent selection. Valve was a great game developer, but opening a digital game store was an entirely different business with different challenges.Steam is now approaching 10 years old. The general mood, as I recall it, was skepticism. AdvertisementI don’t think anyone understood how important the Steam games service would become when it was released in 2003.
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